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VIDEO: Customers lay siege to African Alliance office over unpaid outstanding claims

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Despite the directive by the National Insurance Commission (NAICOM) to African Alliance to address and settle all outstanding claims from their customers, aggrieved customers continue to throng the office of the insurance company with complaints of unpaid outstanding claims.

 

The story is not different with customers of Niger Insurance Plc who are suffering similar fate.

Videos seen show angry customers with various complaints at the office of the company.

In some of the videos, an angry woman was seen in what appeared to be the reception of the insurance firm’s office being pacified by a policeman. But the woman lamented the troubles she was being put through. “I come from Ojo to this place

Another distraught woman said: “I live in Ikorodu and I come here everyday. The troubles have become too much.”

In July 2024, NAICOM mandated the board of African Alliance Insurance Plc to address and settle all outstanding claims from their customers as well as submit a turnaround plan for addressing the challenges faced by the company.

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In August, the Executive Director (Technical) of African Alliance, Wasiu Amao, disclosed that the company was working on the turnaround plan directed by the National Insurance Commission. Amao was responding to concerns about the operations of the firm.

Speaking in a statement, Amao said, “First and foremost, we want to assure all our stakeholders that African Alliance is still very much operational and committed to paying all genuine claims. Annuity payments have also commenced and are being processed diligently to ensure they are completed as soon as possible. We have engaged our customers on multiple channels intimating them on the payment progress. All pending claims will also be honoured in due course, as we are fully committed to resolving these matters.

 

“We want to put to rest any fears: African Alliance is built to stand the test of time. We are actively working on the turnaround plans requested by the National Insurance Commission and are committed to fulfilling our obligations to all stakeholders.

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“Our management team remains intact, and our website is fully operational as part of our ongoing commitment to serving our clients. We are here to stay, and we will continue to strive to provide excellent service and a great customer experience.”

Amao also clarified that the firm had not shut down but was closed due to the nationwide protests that began on August 1.

“We temporarily transitioned to remote work to ensure the safety of our staff and clients. However, critical staff were on the ground all through the protest period. Full onsite operations resumed on Thursday, August 8, 2024. We regret any inconvenience this temporary measure may have caused and appreciate the understanding of our stakeholders during this period,” he explained.

Similarly, customers of Niger Insurance Plc continue to lament unpaid claims by the insurance company. Recall that the firm had disclosed that it paid N1.7 billion as claims in 2019.

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But despite the claim, it’s customers continue to reel under the heavy weight of the burden of unpaid claims. According to a customer who pleaded anonymity, the insurance company began to default in payment of claims long before the present crisis.

“I thought it would be wise for me to have an insurance policy that would guarantee the future of my children. But if I cannot get my claims while i am still alive, what guarantee do I have that my children would be paid when I am gone?,” the customer said.

A financial expert who spoke with The Post expressed concern over what he termed as the failure of the Federal Government put in place proper structure that will support and protect insurance customers in times like this.

“”The Federal Government is focussing its attention on the banks and leaving the insurance sector to suffer. Unfortunately, the damage being done to the financial sector is even more dangerous.”

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Marketers can’t lift petrol without NNPC approval – Dangote refinery

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The Dangote Petroleum Refinery says it has not received any payment from the Independent Petroleum Marketers Association of Nigeria (IPMAN) for refined petroleum products.

 

In a statement on Thursday, Anthony Chiejina, the company’s group chief branding and communications officer, told IPMAN that the refinery cannot be held accountable for payments made to the Nigerian National Petroleum Corporation (NNPC), adding that no approval has been received from the national oil firm on the sale of petrol to marketers.

 

On October 29, Aliko Dangote, founder of the Dangote Industries Limited (DIL), said the refinery currently holds over 500 million litres of petrol, but oil marketers are not buying the product.

 

In a counter-response, the IPMAN said its members had been unable to load petrol from the Dangote refinery for days.

 

Speaking on Channels Television’s Sunrise Daily programme on October 30, Abubakar Garima, IPMAN’s president, said the association has paid N40 billion to the NNPC, but still cannot source the product.

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In the refinery’s latest statement, the organisation said it currently has no direct dealings with IPMAN.

 

“Although discussions are ongoing with IPMAN, it is misleading to suggest that they (IPMAN members) are experiencing difficulties loading refined products from our Petroleum Refinery, as we currently have no direct business dealings with them,” the refinery said.

 

“Consequently, we cannot be held responsible for any payments made to other entities.

 

“The payment in mention has been made through the Nigerian National Petroleum Company Limited (NNPCL), and not us.

 

“In the same vein, NNPCL has neither approved nor authorised us to release our Premium Motor Spirit (PMS) to IPMAN.”

 

Dangote refinery reiterated its ability to meet the nation’s demand for all petroleum products, including petrol, diesel, and aviation fuel.

 

The Chiejina said the refinery is capable of loading 2,900 trucks per day and has also been evacuating petroleum products by sea.

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He advised IPMAN to register with the refinery directly and make direct payments, noting that there is “more than enough petroleum products to satisfy the needs of their members”.

 

“It is instructive for all stakeholders to refrain from making unfounded statements in the media, as that could undermine the economic re-engineering efforts of His Excellency, President Bola Ahmed Tinubu,” Chiejina said.

 

The company also encouraged all stakeholders to collaborate and heed Tinubu’s advice, promoting a unified approach rather than engaging in media conflicts and unnecessary propaganda.

 

On October 10, IPMAN had asked the NNPC to sell PMS to its marketers at the Dangote refinery rate or refund the oil marketers’ money.

 

During the television programme, the president of IPMAN said the marketers’ monies have been with the national oil company for three months.

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Wema Bank Releases Q3 2024 Unaudited Results

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Reports Profit Before Tax of ₦60.62billion, a 174% YonY Growth

Wema Bank Nigeria (“Wema” or “the Bank”)) has released its unaudited Consolidated Financial Statements for the period ended September 30th 2024, to the Nigeria Exchange Group (NGX). The Bank reported profit before tax of ₦60.62bn, representing an increase of 174% over the ₦22.13bn recorded in the corresponding period in 2023.

 

Wema Bank’s balance sheet remained well structured with total assets growing by 38% to ₦3,084.27 trillion in Q3 2024 from ₦2,240.06trillion in FY 2023. The bank also grew its deposit base year to date by 23% to ₦2,292.30bn from ₦1,860.57bn reported in FY 2023. Loans and Advances grew by 25% to ₦1003.28bn in Q3 2024 from ₦801.10bn in FY, 2023. NPL stood at 3.19% as at Q3 2024.

 

The bank recorded an improved 3rd quarter performance as Gross Earnings grew by 91% to ₦288.32bn (Q3 2023: ₦150.90bn)). Interest Income was up 81% y/y to ₦229.11bn (Q3 2023: ₦126.67bn). Non-Interest Income up 144% y/y to ₦59.21bn (Q3 2023: ₦24.23bn).

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Return on Equity (ROAE) of 38.62%, Pre-Tax Return on Assets (ROAA) of 2.64%, Capital Adequacy Ratio (CAR) of 14.06% and Cost to Income ratio of 60.47%, speak to the resilience of the brand.

The Managing Director/Chief Executive Officer of the bank, Mr. Moruf Oseni said, ‘our Q3 2024 numbers speaks to our resilience despite a tough operating environment. We will sustain our growth trajectory into 2025. The performance is headlined by impressive improvements in Profit before Tax which grew strongly by 174%. The growth of Gross Earnings by 91.07%, Total Assets by 38% and earnings per share at 328.1kobo shows the core improvements to our balance sheet. In addition, our cost to income ratio at 60.48% has witnessed significant improvement from the previous period.

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OceanGate Oil & Gas Engineering Company Partners Global Petroleum Group

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  • Project to make Grenada to become a major energy hub

Oceangate Oil and Gas Engineering, under the leadership of Group CEO, Dr. Aisha Sulaiman Achimugu, has secured a historic multi-billion dollar deal with Global Petroleum Group to launch one of the Caribbean’s largest oil and gas ventures.

This transformative partnership aims to develop Grenada’s significant hydrocarbon reserves, paving the way for the island nation to emerge as a major energy hub in the Caribbean and beyond.

With a vision to fuel long-term economic growth and sustainable development, this ambitious project promises not only to elevate Grenada’s energy production capabilities but also to foster job creation, infrastructure development, and technology transfer within the local economy.


Set against the backdrop of the Caribbean’s evolving energy landscape, the venture is expected to provide unprecedented economic opportunities, delivering benefits across sectors and positioning Grenada as a key energy supplier in the region.

“We are thrilled to enter this partnership with Global Petroleum Group, which will bring substantial economic benefits and energy resources to Grenada,” said Dr. Achimugu.

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“This venture underscores Oceangate’s commitment to investing in sustainable energy solutions that drive economic prosperity while respecting environmental standards. We believe this project will lay the foundation for future economic collaborations between Africa and the Caribbean.”

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