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MTN CEO: Telcos might disconnect banks from USSD services over ‘N250bn debt’

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Karl Toriola, chief executive officer (CEO) of MTN Nigeria, says banks might be disconnected from the unstructured supplementary service data (USSD) platform due to debt arising from the use of the quick codes by their customers.

USSD, also known as quick or feature codes, is a global system for mobile communications (GSM) protocol that is used to send text messages and initiate financial transactions such as cash transfers, balance inquiries, payments for services and others.

In 2019, telecommunication companies (telcos) said they could no longer provide the services for free and proposed to take a cut of N4.50k per 20 seconds from the charges paid by customers to the banks.

However, banks kicked against it, alleging that it would raise costs by 450 percent.

On March 12, 2021, telecom operators said they would suspend the USSD service over N42 billion accumulated debt by banks — a move halted by Isa Pantami, former minister of communications and digital economy.

Mobile network operators (MNOs) and deposit money banks (DMBs) eventually agreed on March 16, 2021, to adjust the charge on customers to N6.98k for each USSD transaction.

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On November 16, the debt according to telcos had risen to N200 billion.

The debt has increased to N250 billion, according to Gbolahan Awonuga, the executive secretary of the Association of Licensed Telecommunication Operators of Nigeria (ALTON).

Speaking to journalists on Monday in Lagos, Toriola said mobile network operators (MNOs) might, subject to regulatory approval, suspend supporting the use of the service on the network for banking operations, as the debt had continued to pile up and was becoming unsustainable to the operators.

He expressed optimism that Olayemi Cardoso, the governor of the Central Bank of Nigeria (CBN) and Aminu Maida, the executive vice chairman, the Nigerian Communications Commission (NCC), would resolve the impasse soon.

However, Toriola said if it is not resolved, the “operators would be compelled to seek regulatory approval to discontinue allowing commercial banks to run transactions on the platform”.

‘INDUSTRY IN DIRE SITUATION’

Toriola said if the government refuses to accede to telcos’ demands for tariff adjustment to reflect the realities of the economy, there will be dire consequences.

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According to the CEO, the telecom sector is lying critically ill in the intensive care unit (ICU) and may die if the appropriate therapy is not applied to it.

“MTN and the entire industry are in a dire situation. MTN is loss-making because of naira devaluation,” Toriola said.

“The fundamentals need to change. Tariffs have to be changed. Inflation has continued to go up, affecting the prices of commodities, including foodstuffs and services.”

He added that the complete deregulation of the downstream oil sector has seen the pump price of petrol rise to over N1,000 in the country.

Similarly, Toriola said electricity tariff have skyrocketed with the removal of electricity subsidy and the grouping of customers into bands by the power distribution companies (DisCos).

‘IF OUR TARIFF DOESN’T GO UP, WE’LL SHUT DOWN’

Toriola said the company might shut down if the government does not approve the tariff adjustment requested by the network providers.

“There should be no delusion, if the tariff doesn’t go up we will shut down,” he said.

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Toriola said the base transceiver stations (BTS) of the MNOs are powered by diesel and gas in the absence of a dependable power supply from the national grid.

According to the CEO, MTN was one of the highest payers of corporate income tax to the Federal Inland Revenue Service (FIRS), however, the company has gone down to zero since the telco has stopped making profit.

He said the company has been surviving because it is spending its savings and the industry is living on borrowed time.

“We must return the industry to profitability,” the CEO said.

Speaking further, Toriola said despite the challenges the industry is facing now, it has transformed the country as it has been an enabler to other sectors.

He warned that the industry should not be allowed to toe the ignoble path of NITEL.

Toriola also said the Global System for Mobile Communications Association (GSMA), a non-profit industry organisation that represents the interests of MNOs globally and hardly speaks to tariff issues, has called for tariff adjustment for sustainability.

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Banks to charge 7.5 VAT for mobile transfer, PoS transaction fees

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Banks are set to commence the deduction of 7.5 percent value-added tax (VAT) on banking services, including point of sale (POS) transaction fees, mobile banking transfer fees, from January 19. 

In an email to customers, Moniepoint Microfinance Bank said the charge stems from a government-endorsed regulatory change.

According to reports, the VAT is charged on the N50 stamp duty and does not affect the actual amount being transferred or withdrawn.

The proceeds of the charge will be remitted to the Nigerian Revenue Service (NRS).

“We would like to inform you of an upcoming government-endorsed regulatory change regarding Value Added Tax (VAT),” Moniepoint said.

“From Monday, 19 January 2026, we are required to collect a 7.5% VAT, to be remitted to the Nigerian Revenue Service (NRS) (formerly known as the Federal Inland Revenue Service).

“VAT will apply to certain banking services that include: electronic banking charges such as POS transaction fees, mobile banking fees (transfers), USSD transaction fees, POS activation fee, card issuance fee and Moniebook subscription.”

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According to the bank, the charge also applies to other fees, such as loan processing and documentation fees.

“Services that DO NOT attract VAT include: interest on loans and advances, and interest on deposits and savings,” Moniepoint said.

“Please note: This is not a price increase by Moniepoint. Moniepoint is required to collect and remit VAT to the Nigerian Revenue Service (NRS).

“The NRS has communicated a deadline of 19th January for all financial institutions (commercial banks, microfinance banks and electronic money transfer operators) to start collecting and remitting VAT.”

The bank clarified that VAT applies only to banking or service fees and not to interest, adding that the charge will be listed separately on transaction reports and statements.

The new tax laws retain the VAT rate at 7.5 percent.

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Wema Bank Launches Upgraded Version of ALAT Banking App

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…introduces Voice Banking, Tap and Pay and Uptime Prediction

Wema Bank, Nigeria’s most innovative bank and pioneer of Africa’s first fully digital bank, ALAT, has launched the upgraded version of its flagship digital banking platform, ALAT by Wema. Designed as the next phase in digital banking, the upgraded version of ALAT delivers a smarter, faster, and more intuitive experience, reinforcing Wema Bank’s leadership in technology-driven financial services.

 

Tagged ALAT: The Evolution, the upgraded version represents a significant advancement in how customers interact with their bank.

 

It enables seamless banking through intelligent features such as voice banking (called SAW), which allows customers to carry out banking activities using natural voice commands, reducing friction and improving accessibility. It also introduces Tap and Pay for quick, secure, and convenient contactless transactions, alongside uptime prediction that enhances transparency, reliability, and confidence around service availability.

 

Together, these innovations are designed to simplify everyday banking while anticipating customer needs in real time, reinforcing Wema Bank’s commitment to trust, efficiency, and customer-centric digital experiences.

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Announcing the upgraded version, the Managing Director and Chief Executive Officer of Wema Bank, Mr. Moruf Oseni, said, “ALAT: The Evolution is more than an upgrade. It is a clear demonstration of our commitment to redefining digital banking in Africa.

” By understanding the future of banking and listening closely to our customers, we have upgraded ALAT by Wema to a digital banking platform that is smart, intelligent and dependable.

“This evolution reinforces our promise to deliver innovation that genuinely enhances how people live, work, and transact everyday.”

 

He added that migrating to the upgraded app is seamless. “Existing customers can simply visit the Google Play Store or Apple App Store to update their existing ALAT app and sign-in with their existing login details (All their account information and transaction history remain intact on their profile and they will also gain access to new features that make banking faster, more intuitive, and more reliable).

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For new customers, all they have to do is visit the Google Play Store or Apple App Store to download ALAT by Wema app and click the Get Started icon to onboard seamlessly.

 

Speaking on the technology in the upgraded ALAT by Wema, Mr. Olusegun Adeniyi, Chief Digital Officer at Wema Bank, explained, “With ALAT: The Evolution, we set out to enhance not just functionality but the overall banking experience. By integrating voice banking, contactless payments, and predictive reliability, we are delivering a platform that is built on powerful technology and responds intelligently to customer needs. This upgrade reflects our long-term digital vision to create a digital bank that is adaptive, intuitive, and consistently available.”

 

Built on speed, intelligence, and user-centric design, ALAT: The Evolution redefines everyday banking through intuitive features such as voice-enabled transactions, contactless payments, and predictive service reliability. Designed to anticipate customer needs in real time, the platform delivers a smarter, more seamless, and dependable digital banking experience that reflects Wema Bank’s vision for the future of finance.

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With the upgraded version of ALAT, Wema Bank continues to strengthen its position as a digital-first institution, delivering innovative solutions that empower individuals and businesses to bank with confidence in an increasingly digital economy.

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Energy Tycoon, Wale Tinubu hails Otedola, Elumelu on mega deals

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Billionaire energy tycoon, Jubril Adewle Tinubu has hailed two of Nigeria’s influential investors —Femi Otedola and Tony Elumelu —for wrapping up the year 2025 and ringed in 2026 with two landmark deals.

 

In a post Thursday on his various social handles, Tinubu spotlights Otedola’s ‘investor foresightedness’ and Elumelu’s deliberate ‘bet on African capability’ as inspiring moves in the energy sector that will spur others into a roaring start.

 

The Oando Plc Group Chief Executive wrote: “Reflecting on the first week of work in 2026, Femi Otedola and Tony O. Elumelu have given us a roaring start already. With the Geregu exit, Femi turned an investment in power into a landmark deal, while simultaneously deepening his position in banking. This speaks to deft positioning.

 

“Femi, you backed investor foresight with conviction and knew exactly when to act decisively. The mark of an exceptional investor is not simply in making an investment. The mastery lies in knowing when to exit. This, I must admit, was executed in spectacular fashion.

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“For Tony, stepping into Seplat as a major shareholder is a long, deliberate bet on African capability; on ownership; on governance and on the belief that our energy future should increasingly be shaped by those who live and build at home. These are exceptional deals that set the tone not just for the year ahead, but for how value is truly created,” Tinubu concluded.

 

Industry stakeholders have equally described the two billionaires’ late 2025 megadeals as a fast changing pecking order in the volatile energy sector.

 

Otedola had reportedly cashed out when he ceded control of his high-yielding Geregu Power Plc through a change at the holding company level.

 

The billionaire businessman has divested his 77 per cent controlling stake in the company in a landmark $750m transaction.

 

In a notice filed with the Nigerian Exchange, NGX, Otedola exited Geregu as majority shareholder with MA’AM Energy Ltd acquired 95% of his Amperion Power Distribution Co., changing the ultimate beneficial ownership of 77% of Geregu’s issued share capital.

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Geregu is among the NGX’s most watched electricity stocks, helped by steady earnings in a market hit by gas constraints and payment shortfalls.

 

Otedola, it is learnt, intends to redeploy the capital into financial sector investments. The Epe-born investor is the Chairman of First HoldCo Plc, a financial holding company he owns more than 18 percent of its stake.

 

Elumelu, the banking tycoon, also through his Heirs Group, created a sensation at the twilight of 2025 when he bought Maurel & Prom entire 20.07% stake —about 120.4 million shares— in Seplat Plc, in a deal valued at roughly $500 million.

 

Seplat’s rise has been fueled by a $1.28 billion purchase of ExxonMobil’s onshore business, completed last year, which added oil blocks, fields and export infrastructure.

 

On his part, Tinubu has also emerged one of the few titans who command a great deal of reverence in Nigeria’s vast and ever-evolving energy landscape. He has led his Oando Plc into a status of one of Nigeria’s best known indigenous energy names, listed in Lagos and Johannesburg, with upstream interests and trading and logistics operations.

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